Privacy Policy

Last Updated: October 31, 2025

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you create an account or use our services, we may collect:

  • Full name, Email address, Phone number
  • Gender & Profile picture (optional)
  • Company or business details (for service providers)

b. Booking Information

  • Appointment details (date, time, service)
  • Location data (only if you enable it to find nearby services)

c. Technical Information

  • Device information (type, browser, OS), IP address
  • Cookies and similar technologies to improve user experience

2. How We Use Your Information

Your information is used to:

  • Provide, manage, and improve our platform
  • Process bookings and manage queues
  • Communicate with you (reminders, updates, promotions)
  • Help companies manage their services and customer data
  • Ensure security, prevent fraud, and resolve issues

We do not sell or rent your personal data to third parties.

3. How We Share Your Information

We may share information:

  • With registered companies when you make a booking or join a queue
  • With service providers who help us operate (e.g., hosting, analytics, messaging services)
  • When required by law or to protect our rights

All shared partners must respect your privacy and comply with data protection laws.

4. Data Security

We use appropriate security measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no system is 100% secure online.

5. Data Retention

We keep your data as long as your account is active or as needed to provide our services. You can request deletion of your data anytime by contacting us.

6. Your Rights

Depending on local laws, you may:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your account and data
  • Opt out of promotional messages

To exercise these rights, contact us at info@gizebook.com.

7. Cookies

We use cookies to improve functionality and personalize your experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of major changes by email or by posting a notice on the website.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: